Journal article
A Cultural Competence Organizational Review for Community Health Services: Insights From a Participatory Approach
M Truong, L Gibbs, V Pradel, M Morris, P Gwatirisa, M Tadic, A de Silva, M Hall, D Young, E Riggs, H Calache, M Gussy, R Watt, I Gondal, E Waters
Health Promotion Practice | SAGE PUBLICATIONS INC | Published : 2017
Abstract
Cultural competence is an important aspect of health service access and delivery in health promotion and community health. Although a number of frameworks and tools are available to assist health service organizations improve their services to diverse communities, there are few published studies describing organizational cultural competence assessments and the extent to which these tools facilitate cultural competence. This article addresses this gap by describing the development of a cultural competence assessment, intervention, and evaluation tool called the Cultural Competence Organizational Review (CORe) and its implementation in three community sector organizations. Baseline and follow-..
View full abstractGrants
Awarded by Australian Research Council
Funding Acknowledgements
The authors would like to acknowledge the following people for their contributions to the study and/or provided helpful comments on previous drafts of this article: Barry Hahn and Jane Foy (from Moreland City Council), Christine Armit (formerly from Merri Health), Britt Johnson (formerly from University of Melbourne), and Pamela Rodriguez (formerly from the Centre for Culture, Ethnicity and Health). We also wish to acknowledge all our colleagues involved in the Teeth Tales study and in particular the organizations involved in CORe: Merri Health, North Richmond Community Health, the Centre for Culture, Ethnicity and Health, and Moreland City Council's Social Policy and Early Years branch. This project was funded by an Australian Research Council Linkage grant (LP100100223), with cash and in-kind contributions from Linkage partners-Merri Health, Dental Health Services Victoria, Moreland City Council, Victorian Arabic Social Services, Arabic Welfare, and Pakistan Australia Association Melbourne. Additional funding support was also provided by Merri Health. Separate funding grants contributing to the overall research activities were also received from Dental Health Services Victoria and Moreland City Council. Mandy Truong was supported by an Australian Postgraduate Award and Lisa Gibbs received salary support from the Jack Brockhoff Foundation. Elisha Riggs acknowledges support of the Victorian Government's Operational Infrastructure Support Program.